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New Patient Information

FAQs

How do I make an appointment?
Please call our scheduling specialist at 240-566-3130. Our intake specialists are trained to get all the information necessary from you, including insurance information and referral if needed.

How do you differ from other Neurology Centers?

Our board certified physicians understand the seriousness of a neurological diagnosis. We offer our patients cutting edge knowledge and care, and yet remain compassionate and supportive. We work in harmony with surrounding tertiary care centers to provide you with all the expert opinions that you need. Our experienced nursing staff is highly trained and specializes in neurology nursing and other advanced treatment methods.  Our office is entirely computerized, utilizing Electronic Health Records. This ensures easier communication with primary care providers. We also offer extended late hours. Our physicians use email, as well as phones, to communicate with patients.

How do I deal with insurance claims for office visits?

Our billing department will file an insurance claim on your behalf, but we ask that you bring your insurance card with you on each visit. Please notify us of any change in your insurance.

Do I Need to file an insurance claim?
We accept the majority of insurances. Our billing department will file your insurance claim on your behalf to ensure the most uncomplicated and non-stressful experience.

What if I do not have insurance coverage?
Our experienced office staff will help you obtain emergency medical assistance coverage where applicable through state agencies and provide you with a list of insurance companies that may be willing to provide coverage. We will also apply for assistance on your behalf with different pharmaceutical company’s foundations.

Who do I contact in case of emergency?
If you have a medical emergency, please dial 911 or go to the nearest emergency room.

Will I have to wait for a long time to get an appointment?
Our wait times vary. Our front office staff will be able to give you a reasonable estimated wait time at the time of your inquiry.

How do I know if I should get a second opinion?
We work with national experts and we also coordinate second opinion consultation if necessary.