Frequently Asked Questions

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We take pride in our scheduling system being smooth and efficient. If you have trouble getting an appointment after leaving a message for more than 24 hours, please text or leave a message a special scheduling number: 240-651-4271

Please call our scheduling specialist at 240-566-3130. Our intake specialists are trained to get all the information necessary from you, including insurance information and referral if needed.

Our board certified physicians understand the seriousness of a neurological diagnosis. We offer our patients cutting edge knowledge and care, and yet remain compassionate and supportive. We work in harmony with surrounding tertiary care centers to provide you with all the expert opinions that you need. Our experienced medical assistants are highly trained and specializes in neurological care and other advanced treatment methods.  Our office is entirely computerized, utilizing Electronic Health Records. This ensures easier communication with primary care providers. We also offer extended late hours. Our physicians use email, as well as phones, to communicate with patients.

Our billing department will file an insurance claim on your behalf, but we ask that you bring your insurance card with you on each visit. Please notify us of any change in your insurance.

We accept the majority of insurances. Our billing department will file your insurance claim on your behalf to ensure the most uncomplicated and non-stressful experience.

Our experienced office staff will help you obtain emergency medical assistance coverage where applicable through state agencies and provide you with a list of insurance companies that may be willing to provide coverage. We will also apply for assistance on your behalf with different pharmaceutical company’s foundations.

If you have a medical emergency, please dial 911 or go to the nearest emergency room.

Our wait times vary by providers however we have nurse practitioners as well as new neurologists who can accommodate a priority appointment. We try our best to accommodate patients with urgent neurological needs within 48 hours. Our front office staff will be able to give you a reasonable estimated wait time at the time of your inquiry.

We work with national experts and we also coordinate second opinion consultation if necessary.

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